your Atmos Clock to us for repair is fairly
simple and providing that you follow the Instructions
as outlined here on this page, your clock
will arrive to us safely.
Packing and Shipping
your Atmos Clock
Before packing your clock first lock
the Pendulum in place by sliding
the Pendulum Locking Lever all the way to
the right. Moving or shipping an Atmos clock
without locking the Pendulum can cause damage
to the movement. The Pendulum locking lever
is either underneath the front of the clock
or underneath the Dial, depending on the model.
When packing, do
not place anything inside the movement area
of the clock.
If your clock has
" Case locking pins" on the sides,
make certain these pins are securely fastened
into place before packing the clock.
Use two sturdy boxes
(see photo below):
Place the clock in a clean plastic bag and
pack the clock in a small box first, using
plenty of packing material.
Place that box in a larger box again use plenty
of packing material in between both boxes
(see photo). You can use your original Atmos
factory packing material for the inside packaging,
if that is available.
and packing material are sold at most major
office supply stores and / or stores that
ship packages. You can also find boxes and
packaging at U-Haul and Ryder
3.Click HERE for the
*Repair Order Form*
you cannot print the Repair Order Form
directly from the printer friendly Order
Form web page, on a sheet of paper,
include your name, address, phone,
and e-mail address and include
that with your clock.
We recommend UPS
or FedEx when shipping your Atmos clock; both
companies now offer economy ground shipping
and both are very reliable. Both UPS and FedEx
have Customer drop-off locations and many
office supply stores offer shipping through
both companies as well. You can also call
UPS or FedEx directly and schedule a pick-up
at your home.
IMPORTANT: Be certain
to place adequate Insurance
on your clock when shipping; $1,500 of insurance
value (or higher) is suggested.
Atmos Clock Repair
9583 Randall Drive,
White Plains, MD 20695
Once we receive your clock we will
examine it right away and contact you with
an estimate - usually via e-mail, unless you
refer that we contact you by phone with the
We will not
begin any repairs to your clock until we receive